For a full list of contact information, visit azblue.com/contact.

Customer Service (claims and prescription benefits):

Call the number on the back of your member ID card. You’ll receive this card in the mail. Below, you’ll find a short list of often-needed contacts. Call Monday – Friday from 8 a.m. to 4:30 p.m. MST.

Special Services:

Para servicio en Espanol / 602-864-4884 o llame a nuestro 1-800-232-2325, ext. 4884
24-Hour Nurse On Call / 1-866-422-2729
Online Account Technical Support / 602-864-4884 or 1-800-650-5656
TTY/TDD Line / 602-864-4823
Fraud & Abuse Hotline / 602-864-4875 or 1-800-232-2345, ext. 4875
BlueCare Anywhere / 1-844-606-1612

To mail information about claims:

Blue Cross Blue Shield of Arizona
P.O. Box 2924
Phoenix, AZ 85062-2924


© Copyright 2019 Blue Cross Blue Shield of Arizona. An independent licensee of the Blue Cross and Blue Shield Association.